Customer Relationship Management

In an atmosphere of extreme price sensitivity, customers are demanding more service, more convenience and more personalized communications. Businesses must maximize every interaction with their customers to make positive impressions and drive loyalty and preference.

At UML we regard CRM as a journey, not a destination. It involves shifting your focus from your products and channels to your customer. It means streamlining and integrating your sales, marketing and customer service.

Our customer relationship management services help clients integrate their sales, marketing and customer service functions and improve sales performance across all channels. Regardless of whether you're creating your first CRM solution, replacing an existing application, integrating to other systems or customizing our experienced consultants bring the tools & methodology, industry knowledge and product expertise to support your needs.

UML's team of experts represent the very best in the industry. Averaging more than 6 years of CRM related experience, they combine broad functional knowledge and industry expertise to help deliver any type of CRM solution. Whether it be Siebel, Oracle, or SAP, we have the know-how to ensure your project will gets done on time and on budget.

To hear more Contact UML Today.

Hard To Find
on Demand